Memberships
Don't know your Don from your Guido? Need more info on your plan or change something on your account? This is the section for you.
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Forum Posts

Samsung Galaxy note 9 unable to call using sim

Hi I have recently in the past few days changed phones and put my 48 sim into a new boxed factory unlocked Samsung Galaxy Note 9 so no worries about it being locked. I get great signal and no problem with downloading it uploading data, however I cann...

Absolute Nonsense can someone please help

Can anyone please tell me why i cannot start a new membership as of TODAY 24/2/21 even though my membership is to renew on the 26th i want to start a new one from TODAY ive even paid for it and it will not start me on a new one !! i have ran out of d...

Debit card

How do I change my registered details as I have a new debit card

Sim activation

Hi.I ordered a sim 7:99 offer and I was trying to activate it but was not able code is EP936L will be great if you can please assist. Thanks

Payment

Hi , I’m customer 48 long time , first time I have this problem, I paid accidentally twice for one membership €10 in February , please help me with getting money back or maybe use for next month March ? Please, help me with sorted this problem ...

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Resolved! Roaming problem

I have just put my new SIM card into my iPad, it asked to update settings which I did. Since then, it has been trying to connect but with no luck. Does anyone have any idea as to why this may be? Any suggestions gratefully received. 

Not taking credit balance and charging card

Hi I topped up 50 EUR at xmas but 48 keeps charging my credit card and not taking the prepaid balance. Support chat button is never available ANy way to make sure it takes only the credit ?