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5g

Eoghanc3028
Newcomer
Hi, it said i would get 5g on November 1st with my existing plan but i haven't received it yet and its now the 13th
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

What make and model of phone do you use? 

Are you sure that it's 5G capable? 

Are your APN settings configured correctly?

Is your phone configured to allow 5G connectivity? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).

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2 REPLIES 2

dalyer
The Legend
The Legend

What make and model of phone do you use? 

Are you sure that it's 5G capable? 

Are your APN settings configured correctly?

Is your phone configured to allow 5G connectivity? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).

Thank you 🙌🏻, my phone wasnt configured.