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Bank down, impacting renew of plan

wc8023
Newcomer
Unable to message 48.ie directly, as my bank has outage which has impacted my subscription renewal.
Unknown when it will be resolved, already been out for 6 hrs already
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

You'll have to contact your bank about this. 

It's not Revolut by any chance as they've been having problems overnight/all morning?

If you use auto-renewal and it fails then when your bank has resolved the issue you'll need to buy your next plan manually as auto-renewal doesn't retry once it fails once. 

Once you've bought your next plan manually auto-renewal will take over again from the next plan renewal.

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).

View solution in context

1 REPLY 1

dalyer
The Legend
The Legend

You'll have to contact your bank about this. 

It's not Revolut by any chance as they've been having problems overnight/all morning?

If you use auto-renewal and it fails then when your bank has resolved the issue you'll need to buy your next plan manually as auto-renewal doesn't retry once it fails once. 

Once you've bought your next plan manually auto-renewal will take over again from the next plan renewal.

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).