48 Community

Tried to top-up but couldn't do it

Hi last one hour try to do top up couldn’t do that?

My reordered SIM is showing it needs to register on network

Made payment but credit is not on my phone

I made a payment money has left my bank but the credit is not on my phone

I can’t top up my account this morning

I can’t top up my account this morning

Help me get a new 48 SIM

Help me buy a 48 sim

Connection disabled despite paying monthly subscription fee

My phone connection is cut despite paying my monthly subscription fee. How do I excalate and resolve the issue   

No internet and calls. Even if bundle is active.

Hi,I am having issues accessing internet and calls. It's shows bundle active even and also shows to buy plan at the same time. There is no way of contacting customer care. Such useless and frustrating

No signal on my phone

No signal o my phoneI think the monthly fee was not automitically deducted from.my bank.account. can u help

Unable to renew membership on web or app

Unable to renew membership on web or app

Can I port number out but keep 48 SIM with different number?

Simple enough question, I'm with 48a king time now but work are giving me a work contract. I obviously want to keep the number I have had my whole life so will port it.Can I get a new number on my 48 sim and keep my current plan? I was thinking as a ...