Help
Memberships
Don't know your Don from your Guido? Need more info on your plan or change something on your account? This is the section for you.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

Failure of my subscription

Bonjour, j'ai un dysfonctionnement de mon abonnement, en effet, vous m'avez fait mon prélèvement et j'ai aucune unité. Alors que je n'ai passé aucun appel et que vous avez bien fait le prélèvement, mon téléphone ne marche pas, je ne peux passer aucun...

No data on unlimited plan

HiReceived a text from 48 during the earlier hours to say I’ve used up all my data in my current membership. I’m on a plan 12.99 a month unlimited data, automatic renewal every month. Next renewal is 6th October. I thought something may have happened...

Plan expired - immediately cut off

My elderly brother had a failed renewal of his plan - through no fault of his. I presume some glitch in the bank transaction caused the failure. The card details were correct and valid. My issue is that within minutes his service was cut off. Surely ...