Memberships
Don't know your Don from your Guido? Need more info on your plan or change something on your account? This is the section for you.
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I

Constantly get that I have no active plan but I have a valid card and auto renew is enabled. Any advice

Resolved! Membership not working

I got a message to say I had used up my 10Gb of data but auto-renewed my account this morning. I have a plan in place which auto-renewes monthly. Money taken today

fuzzams by Newcomer
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No Data

Woke up this morning and a message came up saying I have finished my data, even though it was paid automatically yesterday. Any solutions?

problem

I topped up my phone with 12.99 from my credit. The website approved the top-up and everything is fine, but calls and internet on my phone aren't working.

Replacement SIM activation

I bought a new SIM card but when I tried to activate it I got the following message "Sorry, that SIM has already been registered. You can either ask an agent for help or just order another SIM."I just took the SIM out of a new packet . I am an existi...

SIM activation

I bought a new SIM card but when I tried to activate it I got the following message "Sorry, that SIM has already been registered. You can either ask an agent for help or just order another SIM."I just took the SIM out of a new packet