48 Community

How to find APN address

A week without data

HiI’m a week without data since the date of my auto renewal of my plan was shifted at a later through my own doing. So I get nothing from when the old renewal date kicks in even though I’ve set up the plan automatically the past two or more months si...

Can’t log in to top up

Hi I can’t log in to top up my account. I know my log in details but It’s asking me for opt code and I don’t have access to email

Existing credit wasn't used when purchasing plan

Hi,I recently signed up with 48, ordered a SIM, activated it, and then tried to buy a plan.This didn't work initially (I kept getting redirected to the same page, and/or getting green spinning circles).I had a credit card saved on the account, but I ...

Good day. Tell me if it is possible to activate the SIM card

Good day. Tell me if it is possible to activate the SIM card because it is blocked.

Paid but not showing on my account

I paid already and it isnt showing up on my account

My plan expired

My plan expired and I would like to know if it’s possible to reactivate it and keep my number.Thank you in advance!

Charged twice - how to get a refund?

Ive been charged twice how do I get a refund

Keeps on cancelling my membership and it’s automatic pay

Last 3 months it keeps on cancelling and I try to change my card and it says somethings wrong call care. I am sick of it and starting to think about changing