48 Community

Lost phone and need new SIM for same number/account

New to 48 - something gone wrong with first purchase

Hi. I’ve just received my sim-card. I have problems with activating it though. When I put in my card information and choose a credit to put into my membership it says that something goes wrong. I am from Sweden and I changed from a Swedish phone numb...

Trying to top up daughter's a/c but can't pay from credit

Im trying to top up my daughters account with credit but there's no option to pay from credit??

Referral rewards not working

Hi, Just so you are aware, the 48 rewards system not working. Notice every second post here is about rewards not working and people not getting the credit. I got my sister and wife to join using invite email and 48 claim they don't see referral. SO P...

Can’t buy a plan

Hi I’m trying to buy a plan it won’t leave me

Change of card payment to Visa debit

Could you confirm that you have changed my card payment to visa debit ending 7362 and put it on auto renew please

Number porting failed & can't contact 48 support

Why am I not being allowed to change my number when I've given my full details and there's also no customer support number to ring or chat with on this site. This is the worst service ever

SIM not working

Sim is not working

Can't renew plan

I need to renew my plan and it won’t let me

Renew membership

My tariff plan expired before it was renewed for a new term. I have now chosen a new tariff and I want it to start working immediately. How can I do this?