Memberships
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Forum Posts

Membership did not renew

My membership did not automatically renew and mobile network stopped working as I had not renewed. First time it has happened in nearly 5 years of membership. **bleep**ing work van broke down on the side of the road and I had no one to contact for he...

Any update

hiHas anyone gotten any update on the auto renewal other than the poor customer service response 

No Active Plan

like others i have no service and the response below from their care team is next to useless. Some customers are currently experiencing issues making calls and texts & using mobile data due to the auto renewal issue. Our technology team are working t...

Bill paid yesterday, still "You're missing an active plan"

This has happened a number of times since I switched to 48.ie. I have a 12.99 plan that has been automatically paid from my bank account (auto-renew is 'on', and I saw the money leave my bank account yesterday). Yet today, 48.ie tells me I do not hav...

P

I tried to use my data today but it’s not working. I can see on my banking app that there is the auto renewal fee of €12.99 pending from last night, but it has not been claimed by 48. I seem to have no plan, even though I’ve auto-renewal turned on. W...