48 Community

Replacement Sim

Hi,I ordered a replacement sim about 2.5 weeks ago, but still haven’t received it. Can’t use my new phone till I get it.Had this been shipped, it do I have to wait till current crisis is over to receive??Thanks!

Update my email address

Hi I need to change my email address on my account, how do I do this? Thanks

Membership

I cannot buy credit or membership with my usual credit card due to a glitch In your security

Error submitting payment

So frustrating.Cant topup .Please somebody help!

Lack of support - everyone gone home ?

I have a support ticket open for nearly 2 weeks as a credit payment did not work. Credit card saw the payment but 48 account not credited. I was getting dialogue and was about to be sorted by them but have had no update since the 15th march . Is ther...

300 remaining minutes unable to do calls

just top up with 60 additional minutes even tho have over 300mins remaining....still can't do a phone call

Credit

Can I buy credit for my sim in Tesco because it's 089 or do I have to buy it online

Credit

I topped up my phone by €9 about 20 minutes ago as there was already €1 credit on my phone. When I log into my account it is only showing the €1 credit however the €9 has come out of my bank account.

This is a waste of time

Topping up

I can't buy credit in the shop anymore. It was available until last month. Why is this. Also, every time I try to buy credit online it sends an error after I put in the code they send me. Can't buy the credit.