48 Community

Membership

How come I received an email saying your membership is about to expire even though I’m on auto renew

Paid twice for my membership

I paid twice for my membership by accident when I was upgrading contracts, how can I get a refund? Thanks

Bill payment statement

Hello. How do I go about getting a bill statement proving my number and address. It's needed for bank updates. Thanks.

Calls

I bought add on minutes but cannot call mobile in Poland from Ireland

I have Membership buying and showing in my app still can't m

New membership and showing in my account i have it still can't make a calls

Can't buy membership

Hi, I have activated the SIM and was using the free 1GB that was given at the start. It has run out and I want to buy membership but I keep getting a message saying that I can't purchase while I have an active bundle. What do I do?

Cant buy membership!

Hi there, I want to buy a membership but it shows "Service is currently unavailable"! Can you please help in this?

Phone bill

Where would I find an itemised bill containing my outgoing call log

Unable to text charity number to donate

Porting delays?

It seems very slow to go through porting in general? The code send to number takes longer than the port page is open and it means logging in and starting again. Any reason for this or just current delay.The number is active and taking calls and texts...