Calls and texts
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23-08-2017 10:42 PM
5 REPLIES 5

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24-08-2017 12:14 AM
My guess is that you are not on a Guido membership?
EU (including UK/NI) roaming only works on a Guido membership since June 13th.
On any other membership nothing will work while in the EU (outside of Ireland).
See here:
Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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24-08-2017 10:57 AM
Did that explain it @jackdooney?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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20-09-2017 06:02 PM
No am not on the Guido because it does not suit me, roaming should not cost anymore these days with the new rules, also it should be made as an add-on no matter what plan someone is on?

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20-09-2017 06:06 PM
You'll have to ask 48 support about that.
All I know is that since 13th June EU roaming calls/texts/data only work on Guido and not on any other membership.
Hope this helps.
All I know is that since 13th June EU roaming calls/texts/data only work on Guido and not on any other membership.
Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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21-09-2017 03:01 PM
Did that help at all @jackdooney?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
