Memberships
Don't know your Don from your Guido? Need more info on your plan or change something on your account? This is the section for you.
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Forum Posts

Standard

Hi there, I have the standard membership. I've always gotten it and it renews automatically when it runs out. It was free calls and texts to every network and now all of a sudden it tells me that I've run out of minutes? This is not the deal that I s...

membership help

Hi there I'm currently with 48 on 20 euros a month and I've been getting 5GB data and it used to be unlimited mobile calls and 30 minutes landline calls . I now want to receive to newly adjusted with 8gb and 60 minutes to landlines and 1000 mobile mi...

Don

why has my membership not go onto phone

hollys6 by Visitor
  • 2699 Views
  • 2 replies
  • 0 like

Problem paying for membership

I tried to buy the Mitch plan today, but when I tried to pay with visa, I got through to the last step, after you verify it with visa, but then it said "your payment has not been accepted due to security limitations". I thought it might have been bec...

aoifiee by Newcomer
  • 5054 Views
  • 4 replies
  • 0 like

Money gone no credit ?

Membership bought yesterday says it's in but now it's still not there , sort it out!! Money well wasted

emmam97 by Newcomer
  • 2678 Views
  • 2 replies
  • 0 like

The guido

Hi I bought credit online yesterday and when I went online my membership never changed. I did the same again this morning and it didn't change. I hope I have not got charged for my 2 attempts.

My calls

I just baught my standard membership and all my call minutes is gone but its only few days into it

Credit Balance

I have €4 on my account but I need €10 for the Guido package. Is there some way I can top up by €6?

My phone doesn't work abroad

I have updated my membership and paid €7.50 for add ons for EU ROAMING. But I am here in Amsterdam and my phone says there is no service or "searching". Also in the settings on My phone the 'carrier' option disappears every time I go into it.I was wo...