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activate membership

DushanthanR6190
Newcomer

‎22-06-2022 10:23 PM

hi,

 

I used to have lyca number, then i got 48sim and transfer my old number to 48.

then i bought €10.99 membership online and recevied message on my48 app 100GB allowence , unlimited calls and texts.it took money from my account too.

 

but when I use my phone to make call , a voice msg says you need buy membership. but i bought already for €10.99.

 

 

is there any phone number to contact customer service ?

 

 

 

 

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1 REPLY 1

dalyer
The Legend
The Legend

‎23-06-2022 12:06 AM

Does this happen when you're calling Irish landline/mobile numbers?

If so then you'll have to contact 48 support.

See the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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