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My 48 sim is only 2G or 3G capable

EamonnW7415
Newcomer

‎23-06-2022 12:15 AM

My aim is over two years old and does not offer other than 2 or 3G connections, never get the option for 4G anywhere in Dublin since I started using it. Is this just happening to me or are others having this issue?
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1 REPLY 1

dalyer
The Legend
The Legend

‎23-06-2022 01:53 AM

What make and model of phone are you using?

Are you sure that it's not a handset from abroad that maybe doesn't support the Irish 4G frequencies?

Or could it be configured to avoid using Irish 4G frequencies?

Can you try your SIM in another phone?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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