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activate membership
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Newcomer
DushanthanR6190
Posts: 1
Wednesday

hi,

 

I used to have lyca number, then i got 48sim and transfer my old number to 48.

then i bought €10.99 membership online and recevied message on my48 app 100GB allowence , unlimited calls and texts.it took money from my account too.

 

but when I use my phone to make call , a voice msg says you need buy membership. but i bought already for €10.99.

 

 

is there any phone number to contact customer service ?

 

 

 

 

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Re: activate membership
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The Legend
The Legend
dalyer
Posts: 16,988
Thursday

Does this happen when you're calling Irish landline/mobile numbers?

If so then you'll have to contact 48 support.

See the link in my signature below or email them at support@48months.zendesk.com


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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