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Why i cant buy a new plan

JibinJ0440
Newcomer
I am mot able to buy a new plan also after making it automate monthly not renewing my plan
1 REPLY 1

dalyer
The Legend
The Legend

You'll need to post a bit more information and context than that if you want assistance from the Community Forum.

What happens when you try to buy a membership plan here? 

Any error messages? 

What happens when you try to enable membership plan auto-renewal here? 

Any error messages? 

Even when you enable membership plan auto-renewal you still need to buy the first plan manually before auto-renewal takes over from the next month.

When were you last able to successfully buy a membership plan?

Is your payment card still valid, not frozen via your online banking and there are sufficient funds in the account if it's a debit card?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).