Unlocking my phone with my pin
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23-10-2023 10:10 AM
Hi
I have tried to enter in what I thought was my pin to unlock my phone but unfortunately this has not worked. And I am locked out of my phone.
I need help with this.
Can you please contact me? Or is there a customer service number that i can use?
Thanks
Evelyn
I have tried to enter in what I thought was my pin to unlock my phone but unfortunately this has not worked. And I am locked out of my phone.
I need help with this.
Can you please contact me? Or is there a customer service number that i can use?
Thanks
Evelyn
1 REPLY 1

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23-10-2023 10:36 AM - edited 23-10-2023 10:38 AM
Sounds like you may need your PUK to unlock the phone now?
See here:
If that's not the issue then please clarify what is.
If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com
If you want to disable SIM PIN locking then see here:
- iPhone: https://support.apple.com/en-ie/HT201529
- Android: https://www.groovypost.com/howto/android-disable-change-pin-code/
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
