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Unable to buy a plan

RajShrikantS6348
Newcomer
Unable to buy a plan. I have ran out of my recahrge
1 REPLY 1

dalyer
The Legend
The Legend

You'll need to provide a bit more information and context about your issue if you want assistance from the Community Forum.

What happens when you try to buy your membership plan?

Any error messages? 

What exactly do you mean by "I ran out of my recharge"?

When were you last able to successfully buy a membership plan?

Is your payment card still valid, not frozen via your online banking, and there are sufficient funds in the account if it's a debit card?

If you were using membership plan auto-renewal and it failed for some reason then you need to buy your next plan manually using the link above before auto-renewal will take over again from the next renewal. 

Membership plan auto-renewal doesn't retry after a payment failure until it's kick started again with a manual plan purchase.

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).