Thought I was on a rolling plan but no credit now

[Edelk5009]

What plan am I on,I taught it was a rolling plan,no I've no credit.

[dalyer]

On 48 you need to buy a plan each month in order to be able to use all services.

• https://48.ie/memberships
• https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105

You can do this manually or use auto-renewal to automate it.

BUT there is a known issue with auto-renewals and payments at the moment:

• https://community.48.ie/t5/Memberships/21-10-2024-CONFIRMED-PROBLEMS-with-auto-renewals-purchases/td...

So maybe you had auto-renewal enabled but it failed overnight/over the weekend?

You can try purchasing a plan manually for this month but there may still be payment issues with that at the moment:

• https://48.ie/my48/memberships

Your My48 account should clarify what plan you have been on up to now:

• https://48.ie/my48
• https://48.ie/my48/transactions

If you need to contact 48 support then see the links in my signature below.