48 Community

Edelk5009 · ‎21-10-2024

What plan am I on,I taught it was a rolling plan,no I've no credit.

dalyer · ‎21-10-2024

On 48 you need to buy a plan each month in order to be able to use all services.

You can do this manually or use auto-renewal to automate it.

BUT there is a known issue with auto-renewals and payments at the moment:

So maybe you had auto-renewal enabled but it failed overnight/over the weekend?

You can try purchasing a plan manually for this month but there may still be payment issues with that at the moment:

Your My48 account should clarify what plan you have been on up to now:

If you need to contact 48 support then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Thought I was on a rolling plan but no credit now