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Student membership - didn't get 2nd month free

GkeO5189
Newcomer

‎11-05-2024 09:56 AM - last edited on ‎11-05-2024 10:10 AM by The Legend

Dear Sir and Madam,

I contacted the agent before I purchased a plan. I asked that if the student membership eligible for the second month free. The agent said that the student membership is eligible for the second month free. And I made my desicion, bought student membership. ButI realised that there is no second month free and I haven't received my free credit.

I have a screenshot of the agent.

Could you please help me to have my second month free? I have misinformed and your agent effected my decision.

Thank you

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1 REPLY 1

dalyer
The Legend
The Legend

‎11-05-2024 10:09 AM - edited ‎11-05-2024 10:09 AM

Nobody here on the Community Forum is going to be able to help you with this. 

You'll have to contact 48 support again to get this addressed.

They don't generally monitor or respond to posts here on the Community Forum.

To contact 48 support see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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