48 Community

dianaciubotariu · ‎23-07-2015

Hi there, I have the standard membership. I've always gotten it and it renews automatically when it runs out. It was free calls and texts to every network and now all of a sudden it tells me that I've run out of minutes? This is not the deal that I signed up for and I got no message or anything saying that the membership was changing which I think is completely ridiculous since 10€ taken was still taken out of my account for a membership that is not what I signed up for! Has it changed?

dalyer · ‎23-07-2015

Standard membership changed on 10th June 2015.

This was announced and notified to affected members in advance of the change.

See here:

http://community.48months.ie/t5/Need-Help/Howkeep-existing-plan-10-b4-june/m-p/36376#U36376

http://community.48months.ie/t5/Memberships/Mebership/m-p/36329#U36329

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎24-07-2015

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.