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How do I get my upgrade to activate before current plan ends

DefoundD0294
Newcomer

I've upgraded from the standard plan to the 5g unlimited plan. my 100gb (previous plan) for the month is currently used up and I upgraded with the hope it would start a new plan from now. However it looks like I might have to wait until my current plan ends before I can avail of the new plan.

Is there a way to change this so that the upgraded plan starts today?

1 REPLY 1

dalyer
The Legend
The Legend

Your new membership plan will only start when the current one has run its full monthly course and expires. 

You can't start a new plan earlier than that. 

If you need additional mobile data allowances to continue using mobile data on your current plan then you can buy a data add-on.

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).