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SIM deactivated - can I get it reactivated?

ORISAKWEB7132
Newcomer

‎16-11-2025 09:21 AM - last edited on ‎16-11-2025 09:46 AM by The Legend

Hi, my old 48 number was deactivated because I didn’t top up for a long time. I want to keep my old number. Can you check if it’s still available and if it can be restored to my account?

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dalyer
The Legend
The Legend

‎16-11-2025 09:45 AM

You need to contact 48 support to see if they can still reactivate your account/number. 

Nobody here on the Community Forum can do this for you. 

To contact 48 support see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
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