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SIM card blocked

ErnestA1987
Newcomer
My SIM card is blocked. Can you help me to unblock the card?
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend

What exactly do you mean by "blocked"?

What are the symptoms of the problem? 

Any error messages? 

When was the SIM working ok last? 

What changed in the meantime? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).

View solution in context

11 REPLIES 11

I want to I unlocked my SIM card please

What do you mean? 

What exactly is the issue and symptoms of the problem?

When was the SIM working ok last? 

When did you pay successfully buy a membership plan? 

If your SIM has been disabled because you haven't bought a membership plan for 6+ months then you'll need to contact 48 support for assistance with getting it working again. 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).