SIM card blocked

[ErnestA1987]

My SIM card is blocked. Can you help me to unblock the card?

[dalyer · Accepted solution]

What exactly do you mean by "blocked"?

What are the symptoms of the problem? 

Any error messages? 

When was the SIM working ok last? 

What changed in the meantime? 

If you need to contact 48 support about this then see the links in my signature below.

[ErnestA1987]

My SIM card is blocked. Because I haven't used this number for a long time. Can you help me unblock the card? I want to top up my balance but I can't do it. Can I continue using my card?

[dalyer]

If you mean that your SIM is suspended because you didn't buy membership for 6+ months then you'll have to contact 48 support to ask them if they can lift the suspension so that you can buy a membership plan and use the SIM again.

See the links in my signature below.

[ElenitaO1878]

I want to top up my credit but says sim card blocked

[dalyer]

Please read my previous replies in this thread and respond to the questions asked in order to clarify the exact nature of the problem and/or contact 48 support for further assistance.

[ElenitaO1878]

Same issue cant use my sim

[GerryM2309]

Can't make calls told to go to configuration

[GerryM2309]

Do ì cancel my 48

[dalyer]

You'll need to explain your issue more clearly in more detail.

Your two posts above don't really explain things clearly.

If you need to contact 48 support about this then see the links in my signature below.