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Roaming

blondie96
Newcomer

‎09-07-2017 10:17 PM

I am currently abroad in Spain and have €8 credit but I still can't make calls or texts.
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2 REPLIES 2

dalyer
The Legend
The Legend

‎09-07-2017 10:52 PM - edited ‎09-07-2017 10:53 PM

Do you have a Guido membership?
EU roaming only works on Guido.

 

EU Roaming Update

 

If you have any other membership then it will not work.

If you have Guido then since it looks like you have an iPhone you may need to try this due to the stupid way that Apple do things:

 

http://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862/jump-to/first-...

 

You may need to be persistent and try that many times before it works.

Switching airplane mode on and off and then trying the configuration change quickly may help to catch the local network briefly allowing the change to be made.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎10-07-2017 10:46 AM

Did that help at all @blondie96?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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