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Query about understanding/interpreting 48 Usage Report
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KevinK5794
Posts: 6
‎27-04-2022 11:48 AM

Good morning folks, I am trying to work out my average monthly minutes and data usage. I have recieved a Usage Report from 48, a snippet of which is shown in the screenshot below:

48_UsageReport.jpg

 

I am having some trouble interpreting the 'Call Duration or Volume' field in the report as it doesn't state if the duration is seconds and if the volume is KB or MB. Would anyone be able to assist with this please? 

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Re: Query about understanding/interpreting 48 Usage Report
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KevinK5794
Posts: 6
‎28-04-2022 11:06 AM

I spoke with 48 Support who have confirmed that the Usage Report records Call Duration in seconds and Data Volume in bytes.

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Re: Query about understanding/interpreting 48 Usage Report
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The Legend
The Legend
dalyer
Posts: 17,525
‎27-04-2022 04:42 PM

You'll probably have to ask 48 support about this?

How did you get that usage report?

From 48 support?


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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Re: Query about understanding/interpreting 48 Usage Report
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KevinK5794
Posts: 6
‎28-04-2022 11:06 AM

I spoke with 48 Support who have confirmed that the Usage Report records Call Duration in seconds and Data Volume in bytes.

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