Plan didn't activate - looking for refund

[laimis79]

Hi ,I paid membership from my card 1 April for new membership and money were charge 12.99€ but today not activated my membership and asking pay again. Could you check what happing in here?

thanks,

[laimis79]

I am looking for re found for membership paid on 1 April. Paid again today to have the new membership 😞 😞

thanks,

[dalyer]

What does your Transactions page say about recent payments/purchases? 

• https://48.ie/my48/transactions

What does your My48 account Dashboard say about your current membership plan status? 

• https://48.ie/my48

Does your Buy Plan page list any upcoming membership plans?

• https://48.ie/my48/memberships

You'll probably have to contact 48 support for assistance with this. 

Nobody here on the Community Forum will have the necessary insight/information to help you. 

To contact 48 support see the links in my signature below.

[laimis79]

Two payments charged 1 April and today but one plan.

[dalyer]

That doesn't really address the specific questions that I asked.

You should probably contact 48 support for further assistance.