Paid for a plan but no activation

[AshokReddyS9370]

I bought 2 times yesterday a plan for 10.99€ and once in January this year, but my plan didn't activate. No answer from the support team, can we please resolve my problem and get refund as soon as possible?

[dalyer]

What exactly do you mean by "didn't activate"?

What does your Transactions page say about recent payments?

• https://48.ie/my48/transactions

What does your My48 account Dashboard say about your current membership status, allowance balances and expiry date?

• https://48.ie/my48

Does your Buy Plan page list any upcoming membership plans?

• https://48.ie/my48/memberships

Are calls, texts, mobile data working?

48 support don't generally respond to posts here on the Community Forum.

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

[szabolcsm7636]

I paid twice for a plan 10.99 € and got only one

[dalyer]

What does your My48 account Dashboard say about your current membership status, allowance balances and expiry date?

• https://48.ie/my48

What does your Transactions page say about recent payments/purchases?

• https://48.ie/my48/transactions

Does your Buy Plan page list any upcoming membership plans?

• https://48.ie/my48/memberships

If you need to contact 48 support about this then see the links in my signature below.