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No service

jamiedempsey97
Newcomer

‎30-08-2017 07:27 PM

I haven't had service for the whole day I've tried turning off and on my phone and it's not my location because my family all have service on the network and my membership is also still in date?
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4 REPLIES 4

dalyer
The Legend
The Legend

‎30-08-2017 08:27 PM

Switch off, take the SIM out, gently clean the contacts, reinsert it, switch on and then do a manual scan for networks.
If you can't see and connect to 48 then you may need to contact 48 support for advice.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎31-08-2017 09:06 AM

Did that help at all @jamiedempsey97?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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jamiedempsey97
Newcomer

‎31-08-2017 02:00 PM

Yes working again now thank you !
3 Likes

dalyer
The Legend
The Legend

‎31-08-2017 02:38 PM

Great.
What fixed it?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes