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No Service

sineadc1
Newcomer

‎26-08-2016 03:50 PM

I have been away for the last year and haven't been using my 48 sim. I'm back in Ireland again and it constantly says I have no service with my 48 sim back in the phone. Is it expired and do I need to order a new one?
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2 REPLIES 2

dalyer
The Legend
The Legend

‎26-08-2016 04:13 PM - edited ‎26-08-2016 04:14 PM

Your SIM/account/number have probably been disabled/deleted.

Contact 48 support and they should be able to clarify and tell you if your old SIM/account/number can be reactivated or if you need to get a new SIM/account/number.

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎26-08-2016 09:00 PM

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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