New to 48 but can't buy membership plan

[AislingOD9524]

Hello,

I just switched to 48 and need to buy my membership / plan.

Every time I try do this, I enter my card details and a grey notification comes up saying that there was an error, try back again later.

I have tried numerous times on both mobile and desktop.

Can someone help? 

Thanks in advance!

Aisling

[dalyer]

For some reason this seems to be a common problem for new users of 48.

Unfortunately 48 support have never explained or seemingly fixed this. 

You'll have to contact them yourself for further assistance. 

See the links in my signature below for the different ways to contact them.

[MaryO1124]

This keeps happening to me too, and iv emailed and heard nothing

[dalyer]

Call them on the number in the third link in my signature below?