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New SIM ordered last week hasn't arrived

elane81
Newcomer

yesterday - last edited yesterday by The Legend

Ordered a new sim last week still hasn't arrived .can you help please

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1 REPLY 1

dalyer
The Legend
The Legend

yesterday

SIM orders take 5-7 business days to be delivered. 

Once you’ve ordered your SIM, you’ll receive a confirmation email. After your SIM has been dispatched, you’ll receive another email to let you know it's on the way. We use AnPost for all SIM deliveries, so your SIM should be delivered within 5-7 business days.

You probably need to be patient and wait a bit longer. 

If, after 7 business days, it still hasn't arrived then you'll need to contact 48 support for further assistance.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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