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Roaming data - how to top up

KevinR0585
Newcomer
Roaming data allowance ran out while away in Portugal, how do I top it up? Thanks
6 REPLIES 6

dalyer
The Legend
The Legend

If you've used up your membership bundled roaming data allowance then, even though you may have non-roaming data left, you need to buy a data add-on to continue using roaming data.

See here:

 

https://community.48.ie/t5/The-Knowledgebase/Roaming-Using-your-phone-abroad/ta-p/53115

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

KevinR0585
Newcomer
Thanks, only seems to allow to add 1GB at a time so kids would use up in no time, would need to add to add 50GB but system does not seem to permit add on beyong 1GB?

Unfortunately, you can only add on 1GB of data at a time.

 

https://48.ie/my48/addons

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

NatashaW7390
Newcomer
I bought 1 GB of add-on data but it went to my normal data which I have loads of, and not to my Roaming!

it seems there is no way to add roaming data?


@NatashaW7390 wrote:
I bought 1 GB of add-on data but it went to my normal data which I have loads of, and not to my Roaming!

it seems there is no way to add roaming data?

 

That's odd.

It clearly says here:

 

https://community.48.ie/t5/The-Knowledgebase/Roaming-Using-your-phone-abroad/ta-p/53115

 

Can I buy extra Data for EU/UK roaming? 

 

Yes! If you've used your EU/UK data roaming allowance or simply just want more then the 1GB data add-on can be used in Ireland and in the EU/UK when you’re on a membership that has roaming included. To purchase your add on simply Log in to your My48 >> Flexi Data >> Add ons or just click here

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

KevinR0585
Newcomer
Thanks, big fault with this system, time to change me thinks