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Membership

froggy2015
Newcomer

‎07-12-2015 05:21 PM

Hi I topped up my membership as it is up at 11.59 tonight It wouldn't let me send the message from my phone for the membership so I done it online from my 10.00 credit but it is still telling me that my membership is up tonight and it took my credit?
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2 REPLIES 2

dalyer
The Legend
The Legend

‎07-12-2015 06:18 PM

That's correct.
You pay in advance for membership.
Your membership will start at midnight.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎07-12-2015 11:20 PM

Did that help at all? Remember that a newly purchased membership does not start immediately - only when the current one has expired. If you have used up allowances on the current membership before it has expired then buying a new membership will not help immediately. Instead you need to buy a suitable add-on. Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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