You'll need to explain your issue/question more clearly as your post isn't exactly clear.
What do you mean by "it is on my account"?
What exactly are you referring to here?
What do you mean by "not membership"?
What does your My48 account Dashboard say about your current membership plan status, expiry date and allowance balances?
What does your Transactions page say about your recent payment/purchase?
Does your Buy Plan page list any upcoming membership plans?
If you need to contact 48 support about this then see the links in my signature below.
