Membership purchased but doesn't appear on account

[malii262007]

My frend top up membership Yesterday,take money, but in app shows no membership. Wat to to?

[dalyer]

What does the relevant account's My48 account Dashboard say about current membership plan status, allowance balances and expiry date?

• https://48.ie/my48

What does the Transactions page say about yesterday's payment/purchase?

• https://48.ie/my48/transactions

Does the Buy Plan page list any upcoming membership plans?

• https://48.ie/my48/memberships

If the payment was taken at the bank but no corresponding membership plan appears on the My48 account then you/they will have to contact 48 support to get them to look into and rectify the issue. 

See the links in my signature below.

[malii262007]

Me to yesterday top up 18:00,pm but Membership didn't come still ..take money..I'm sik of this..