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Plan

VictoriaO8368
Newcomer
Hi I have purchased a plan for 9.99 but ut has not been added to my account
1 REPLY 1

dalyer
The Legend
The Legend

What does your Transactions page say about your recent payment?

Does your My48 account dashboard list an active membership plan? 

Does your Buy Plan page list any stacked upcoming membership plans?

What exactly is/isn't working? 

Connection to the 48 network - i.e. signal bars? 

Incoming/outgoing calls? 

Incoming/outgoing texts? 

Mobile data? 

If outgoing calls aren't working then what happens when you try to make one? 

Any error messages? 

When were you last able to successfully buy a membership plan and have it start working ok?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email ([email protected]).