Is this your first membership or have you been using 48 before?
What does your My48 account Dashboard say about your current membership status, allowance balances and expiry date?
What does your Transactions page say about the recent payment?
Does your Buy Plan page list any upcoming memberships?
If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com
