Lost phone and need new SIM for same number/account

[EugeneB7187]

Hi I'm not a new customer.
I lost my phone

[dalyer]

If you mean that you need a replacement SIM with the same number and linked to your existing account then see here: 

• https://community.48.ie/t5/The-Knowledge-Base/Do-You-Need-a-New-SIM/ta-p/8487

If you mean something else then you'll need to explain more clearly what it is. 

What exactly are you trying to do? 

If you need to contact 48 support about this then see the links in my signature below.

[EugeneB7187]

I lost my phone. I ordered a new sim which has a new number.
I'm trying to change back to my old number. It keeps saying my old number is still active. How can I cancel my old number and import it to my New sim

[EugeneB7187]

I lost my phone and I need to get my old number

[dalyer]

Please see my reply to your original post: 

• https://community.48.ie/t5/Memberships/Set-up-my-old-48-account/m-p/70222/highlight/true#M8161

[EugeneB7187]

Ok thanks

[EugeneB7187]

I lost my phone. I got a new sim. I need to transfer my number

[dalyer]

I don't know why you keep ignoring my reply to your original post @EugeneB7187!?!?

• https://community.48.ie/t5/Memberships/Set-up-my-old-48-account/m-p/70222/highlight/true#M8161

[EugeneB7187]

I Lost my phone. I have a new sim but I want my old number