Just received my new SIM but can't activate it

[EndaV9019]

Hi, I just received my new sim but can't activate it

[dalyer]

What happens when you follow the SIM activation instructions?

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099

Any error messages?

If you need to contact 48 support about this then see the links in my signature below.

[dalyer]

Oh, based on these previous posts:

• https://community.48.ie/t5/Memberships/I-want-to-order-a-new-SIM-for-my-48-account/td-p/70372
• https://community.48.ie/t5/Memberships/Order-a-replacement-SIM/td-p/69868

I presume that this is actually a replacement and not a new SIM?

In that case you need to see here: 

• https://community.48.ie/t5/The-Knowledge-Base/Do-You-Need-a-New-SIM/ta-p/8487

If you follow the instructions there then what happens/goes wrong? 

Any error messages?

If you need to contact 48 support about this then see the links in my signature below.