Invalid certificate
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26-05-2018 10:43 AM
I can’t top up when I try invalid certificate comes up on screen and it won’t leave me go any farther
Any suggestions appreciated
Any suggestions appreciated
2 REPLIES 2

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26-05-2018 10:55 AM
The certificate for the m.48months.com site expired last week.
Somebody else had the same problem here a few days ago and I reported the problem to 48 support but it obviously still hasn't been fixed.
Try topping up some other way - e.g. in the full www.48months.com site rather than via the app or mobile site if they're having this problem.
You may need to use a computer/laptop if your phone insists on going to the mobile site.
Hope this helps.
Somebody else had the same problem here a few days ago and I reported the problem to 48 support but it obviously still hasn't been fixed.
Try topping up some other way - e.g. in the full www.48months.com site rather than via the app or mobile site if they're having this problem.
You may need to use a computer/laptop if your phone insists on going to the mobile site.
Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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26-05-2018 04:47 PM
Did that help at all @mike2000?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
