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International calls made from IE

JanH1686
Newcomer

‎01-04-2021 12:53 PM - edited ‎01-04-2021 12:53 PM

Hi, I have just bought membership 10.99eur with understanding that I will be able to make international calls from IE. But its not working, it is asking for credit. Is there any option to switch to different membership to have this included. My understanding was that this is included in my plan. Thanks Jan

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3 REPLIES 3

dalyer
The Legend
The Legend

‎01-04-2021 02:24 PM

No. You need cash credit to pay for international calls/texts on all memberships.
No membership or add-on covers these so I'm not sure why you thought they were bundled.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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charlemont
Visitor
In response to dalyer

‎04-04-2021 05:06 PM

They wont even let me top up a monthly plan and im a customer 7 years with a valid visa card in my own name.

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dalyer
The Legend
The Legend

‎04-04-2021 05:07 PM

Duplicate post

https://community.48.ie/t5/Phones/Calls-not-being-recieved/m-p/55798#M3687
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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