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International calls made from IE

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Newcomer
Posts: 1
‎01-04-2021 12:53 PM

Hi, I have just bought membership 10.99eur with understanding that I will be able to make international calls from IE. But its not working, it is asking for credit. Is there any option to switch to different membership to have this included. My understanding was that this is included in my plan. Thanks Jan

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Re: International calls made from IE

The Legend
Posts: 16,195
‎01-04-2021 02:24 PM
No. You need cash credit to pay for international calls/texts on all memberships.
No membership or add-on covers these so I'm not sure why you thought they were bundled.

Hope this helps.

I am not a 48 employee so if you need to contact 48 support then please see here.
Posted from Generic Android 2.0
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Re: International calls made from IE

Visitor
Posts: 6
Sunday

They wont even let me top up a monthly plan and im a customer 7 years with a valid visa card in my own name.

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Re: International calls made from IE

The Legend
Posts: 16,195
Sunday
Duplicate post

https://community.48.ie/t5/Phones/Calls-not-being-recieved/m-p/55798#M3687

I am not a 48 employee so if you need to contact 48 support then please see here.
Posted from Generic Android 2.0
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