I tried to activate the $9.99 plan, but it isn't working. Wh

[AdamH5422]

I tried to activate the $9.99 plan, but it isn't working. What is the reason?

[dalyer]

You'll need to post a bit more information than that if you want assistance from the Community Forum.

Do you mean the €9.99 plan? 

The €3 discount on the €12.99 plan for 6 months? 

Are you sure that you qualify for this? 

• https://48-months-cdn.s3.eu-west-1.amazonaws.com/promotions/%E2%82%AC9.99OfferT%26CsAugSepOct26.pdf

What exactly happened/went wrong?

Any error messages? 

Did you successfully activate your SIM?

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099

Did you buy your first monthly membership plan?

• https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105

Is the active membership plan listed on your My48 account dashboard?

• https://48.ie/my48

What exactly is/isn't working? 

Connection to the 48 network - i.e. signal bars? 

Incoming/outgoing calls? 

Incoming/outgoing texts? 

Mobile data?

Is your phone unlocked for use on any network?

• https://48.ie/unlock-your-phone

What make and model of phone is it? 

Are there any error messages displayed on the phone? 

If you need to contact 48 support about this then see the links in my signature below.