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I purchased 40GB membership, but did not receive it

Newcomer
Posts: 1
‎07-11-2020 11:59 AM

Hello, I recently bought the €9.99 40GB membership, but I did not receive any GB. The €9.99 was also taken from my credit card. I have 3 days left on my current membership, and I bought it yesterday when I had 4 days left. Do I have to wait for the membership to end? What do I do? I also provided a screenshot as proof that I bought the membership. As you can see, I also bought an addon of 1GB. I received the 1GB instantly, but I still have nothing on the 40GB yet. Screenshot_2020-11-07-11-55-18-44.png

Posted from OPPO CPH1609
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Re: I purchased 40GB membership, but did not receive it

The Legend
Posts: 15,863
‎07-11-2020 12:11 PM
A new membership only starts when the current one expires.

Hope this helps.

I am not a 48 employee so if you need to contact 48 support then please see here.

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Posted from Generic Android 2.0
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Re: I purchased 40GB membership, but did not receive it

The Legend
Posts: 15,863
‎07-11-2020 12:11 PM
A new membership only starts when the current one expires.

Hope this helps.

I am not a 48 employee so if you need to contact 48 support then please see here.
Posted from Generic Android 2.0
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