What does your My48 account say about your membership status?
What does your transactions page say about recent transactions?
Remember that a new membership will only take effect after the current one has run its full course and expires - even if you've used up the membership allowances.
If you've used up the membership allowances before the membership has expired then you might need to buy an add-on:
If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com
