Your original post is blank and the subject line doesn't really explain the issue clearly.
Neither do the subsequent posts.
If you want assistance from the Community Forum then you need to explain your question or issue clearly.
What exactly are you trying to do, what steps are you taking to do it, what happens/goes wrong, any error messages etc.?
What exactly do you mean by "I still cannot access account"?
Did you have a similar problem four years ago?
Maybe you need to do whatever you did back then to overcome the issue?
If you need to contact 48 support about this then see the links in my signature below.
