What does the thread title "Didn't get my phone" mean?
What exactly do you mean by "My card failed"?
Do you mean your bank payment card or your SIM card or something else?
I presume that you mean your bank payment card?
What does your Transactions page say about your recent payments?
Does your My48 account dashboard show that you have an active membership plan?
What happens when you try to use outgoing services such as making a call?
Any error messages?
When was everything working ok last?
When were you last able to successfully buy a membership plan?
If you need to contact 48 support about this then see the links in my signature below.
