25-05-2020 12:34 AM
25-05-2020 01:24 PM
You need to contact 48 support about this.
Nobody on the community forum can do anything about it.
FWIW I have had the same issue (getting refunds of credit after leaving) with many other service providers.
I reported the issue to the relevant consumer protection authorities but they did nothing.
Hope this helps.
25-05-2020 04:02 PM
26-05-2020 10:01 AM
26-05-2020 10:32 AM
That's frustrating alright.
Maybe try the complaints process?
https://48.ie/legal/code-of-practice
Hope this helps.