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Contacting customer service

KatieG5697
Newcomer

‎06-05-2022 02:47 PM

Looking to contact a person and the option seems to be missing form the contact us. Seemed 48 was good at the time of signing up but no roaming makes it a problem especially if near the border to Northern Ireland 🤷‍♀️
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4 REPLIES 4

dalyer
The Legend
The Legend

‎06-05-2022 02:57 PM

Try emailing them at support@48months.zendesk.com ?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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KatieG5697
Newcomer

‎06-05-2022 02:59 PM

Thank you
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watdub
Visitor
In response to KatieG5697

‎13-06-2022 05:23 PM

@ dayler,

Thanks for the link to customer support.  This site is getting more and more confusing as each week passes.  What started as an attempt to buy an extra data add-on has resulted in me going around and around in circles (a) trying to buy the add-on and then (b) trying to contact customer support.

 

I think I have one of the 'old' €10 accounts and the site hasn't been coded to cope with that (I think!)

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watdub
Visitor
In response to watdub

‎13-06-2022 05:26 PM

LOL, typical. After venting here, I found the webpage! For anyone else, it's https://48.ie/my48/addons
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