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Charged payment card - €7.99 membership no longer available

cianw0522
Newcomer

hi 48.ie, i was having problems with the auto renewal due to fraud issues with a bank card so i have just updated with a new bank card, it now looks like i cant renew my 7.99 plan and have to sign up to a new one at 12.99, can i stay on the 7.99 plan ?

1 REPLY 1

dalyer
The Legend
The Legend

You mean that the €7.99 membership plan isn't listed here as an option to buy?

Changing your payment card details shouldn't cause this to happen. 

If it has then you'll probably need to contact 48 support to ask them about this and how you can get access to the €7.99 membership plan again. 

To contact 48 support see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.