Charge for international text

[evieod]

If international texts cost 25c, why was I charged 50c each for the two I sent today to the UK? 

[dalyer]

It's 25c per SMS.
Long texts or those using accented characters or emojis etc may use more than one SMS on one message.
That could explain it perhaps?

Hope this helps.

[dalyer]

The details are a bit complicated and dependent on various factors but, in general, a text containing 160 or fewer "regular" characters (e.g. no accented characters, emojis etc.) will be sent as a single SMS.
But longer than that and it's split into chunks of 153 (or less) each using one SMS.

Hope this helps.

[evieod]

Yes, thanks Dalyer. Could have done with having that explained when I joined up, though. I can't actually find the page where the charges for international texts are shown.

[dalyer]

International charges are outlined here but don't distinguish between "texts" and individual SMSs.
On the other hand most or all other carriers don't make this distinction either as far as I know.

• https://48.ie/charges/international-calls

If ever in doubt about where your cash credit is going just contact 48 support and ask them for details.
See the link in my signature below.

Hope this helps.

[evieod]

Great, thanks a lot, Dalyer 🙂

[JoshuaRaluchukwuC4338]

How much for calls

[dalyer]

See here: 

• https://48.ie/charges/international-calls

If you need to contact 48 support about this then see the links in my signature below.

[dalyer]

Glad it helped @evieod.